Yesterday's Queen's speech detailed the new Conservative majority government's proposed legislative programme for parliament. The speech referred to a number of significant changes which will impact on housing and welfare law, policy and practice.
Anti social behaviour is a complex issue and can be difficult to address. Anyone guilty of anti social behaviour can be at risk of losing their tenancy.
Safeguarding tenants from nuisance behaviour is an important responsibility of all social landlords, but it can be difficult for landlords to balance the rights of tenants who are complaining about antisocial neighbours with the landlord’s duties towards vulnerable tenants who may require support.
Eva Koerner, project manager at MACS, describes how their organisation has benefited from sending their employees on Housing Rights Housing Advice Training Programme. The Housing Advice Training Programme is a 4 day course that provides participants with a housing advice practitioner qualification on completion.