Incidents of antisocial behaviour are on a spectrum; they can range from occurrences of excessive noise, right through to serious criminal behaviour. It can affect everyone in a community. When behaviour is persistent and wilful, the right remedies should be used to address the problem.
There are also cases of antisocial behaviour that arise through misunderstandings, where the behaviour may be connected to mental health and/or disability issues.
Our adviser Severina recently helped a client claim a huge overpayment of rent back from an estate agent. The client, Lesley, had overpaid her rent account by a sizeable amount during the three years she had lived in her private tenancy. It can be difficult to reconcile the amount of rent owed with the amount of money paid towards rent. For this reason, it’s vitally important that tenants keep accurate accounts of all payments they make and get and keep receipts for any cash payments made
Members of Housing Rights gathered in June to learn about the most recent updates in housing policy and practice. This was the latest in our series of Housing Advice Practitioners Forum, a regular event that provides members with an opportunity to keep abreast of latest developments and to discuss approaches and strategies for complex cases.
Housing Rights has partnered with Advice NI to deliver training to housing associations on the impacts of Welfare Reform in Northern Ireland.
The training, organised with local housing associations including Fold, Helm, Choice and others as well as the Northern Ireland Federation for Housing Associations, was organised in advance of an open day for tenants held in Girdwood Community Hub on 27th June.