About the role
As Housing Mediation Lead, you will:
- coordinate and deliver an effective, accessible and holistic mediation service for tenants within the private rented sector and for registered private landlords;
- facilitate open and impartial discussions between parties to reach solutions;
- mediate disputes such as rent disagreements, maintenance issues, and eviction notices;
- participate in the selection, induction, training and supervision of a pool of sessional mediators
- assign cases to the Housing Mediator
About you
You will have:
- a good standard of education or level of ability
- a recognised accredited qualification e.g. with Mediation NI or, UK or reached MII Practitioner Level in the Republic of Ireland
- a minimum of one years’ full-time (or equivalent part-time) experience of working as a mediator
- experience of effective collaborative working with stakeholders or agencies
- ability to achieve positive outcomes through mediation
- a flexible approach to working hours (evening or weekend work may be required)
- access to transport to fulfil the requirements of the role
To apply
Email completed application and equal opportunities monitoring forms to [email protected] no later than midday on Monday 9 December 2024.