You or your agent must protect a tenancy deposit in a deposit protection scheme. Failing to properly protect a deposit is an offence and can lead to a large fine.
If you’re renting to more than one tenant in a joint tenancy, dealing with deposits is slightly different. You’ll still need to protect the tenancy deposit but it can involve a little more coordination.
You and your tenants may not always agree on how to deal with the deposit when the tenancy ends. Following some basic steps can help to resolve disputes quickly.